We're Hiring!

Title: Customer Service Representative

Position Type: Student

Search Type: External - minimum 7 days

Department: 91R100 - Campus Recreation

Division: 5R1000 - Student Affairs

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type:  Part Time, No Benefits (less than 20 hrs per week). Spring 2024 semester. 

Hours Per Week: 10-20

Additional Schedule Details: Shifts will typically be 3-4 hours in length, between 8am and 8pm Monday through Thursday, and 8am and 5pm on Friday.

Posted Salary Grade: $9.25/hour minimum

Retirement:   None 

Contact Person: Ryan Fisher

Job Summary/Basic Functions

The Customer Service Attendant serves the department of Campus Recreation under the supervision of the Assistant Director of Memberships and Outreach. Responsibilities and expectations include but are not limited to:

• Handle and process all transactions for the Student Recreation Center, including memberships and locker sales
• Assist patrons with program registration
• Provide excellent customer service, acting as the central location for all inquiries and concerns
• Knowledgeable in various aspects of Fusion, Campus Recreation's internal system (applicants will receive training upon being hired)
• Create ID cards for patrons in order to access the facility
• Reconcile the cash drawer at the conclusion of each shift
• Familiarity with Campus Recreation programs, services, and offerings (applicants will receive training upon being hired)

Minimum Qualifications

Education: Must be enrolled at EKU 

Preferred Qualifications:

Applicants need to be a full-time student at EKU or in their graduating semester.

Exceptional customer service and sales experience is preferred.

Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.

Open Until Filled: No

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon satisfactory background check.