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Dual Credit Student Assistant

  • 495698
  • Richmond Campus
  • Student Support Positions
  • Part-Time Staff
  • Student
  • Closing at: Jul 19 2024 at 23:55 EDT

Title: Dual Credit Student Assistant

Position Type: Student

Department: 30R000 - Student Success,Opportunity&Engage

Division: 5R0000 - Student Success,Opportunity&Engage

Position Location: Richmond Campus

Driver Classification: Non-Driver

Hours Per Week: 15-20

Posted Salary Grade: Minimum of $8.00 per hour 

Contact Person: Aaron Baker

 

 

Job Summary/Basic Functions

This position will support the EKU Dual Credit Office by answering general email inquiries to the main dual credit email, assisting in-person customers on occasion, data entry, filing, and miscellaneous duties and projects as assigned. General office knowledge and customer service skills are preferred.

Strong communication and customer service skills, proficient in Microsoft Office and Google Drive.

For more information, please contact Aaron Baker by phone at 859.622.3852 or email at aaron.baker@eku.edu.

Minimum Qualifications

  • Currently enrolled as an EKU student.
  • Customer service experience is preferred.

 

Job Duties:

  • 30% - Customer Service - The student assistant will provide customer service to prospective and current dual credit students, program partners, and EKU faculty and staff via the dual credit email, and walk-ins on occasion. Additionally, under the supervision of full-time staff, the student assistant will regularly perform outreach to program partners and students to provide updates regarding the admissions and enrollment processes. - (Essential)
  • 50% - Special Projects as Assigned - The student assistant will collaborate with department full-time staff on projects that will improve customer service, efficiency, and program offerings. Projects will generally be presented to the student assistant, but there is the opportunity for the student assistant to present their ideas for projects to the department's full-time staff. - (Essential)
  • 20% - Other Departmental Support - The student assistant will collaborate with department full-time staff to prepare for events, initiatives, and meetings. Additionally, the student assistant may be asked on occasion to perform administrative tasks for other departments in Enrollment Management. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Open Until Filled: Yes

 

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

 

Background Check Statement

Offers of employment are contingent upon satisfactory background check.

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