We're Hiring!

Title: Housing Representative

Position Type: Student

Search Type: External - minimum 7 days

Department: 77R000 - University Housing

Division: 5R1000 - Student Affairs

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Hours Per Week: 10

Posted Salary Grade: Minimum $8 an hour

Contact Person: Jeanette Crabtree

Job Summary/Basic Functions

The Housing Representative for the Housing Office will play a crucial role in providing front desk customer service and administrative support to the Housing Office. This position involves interacting with students, staff, and visitors, handling inquiries, and performing a variety of tasks to ensure the smooth operation of the office.

Minimum Qualifications

Education: Must be enrolled at EKU.

Preferred Qualifications:

• Currently enrolled as a student..
• Strong communication and interpersonal skills.
• Ability to multitask and handle a variety of responsibilities.
• Reliable and punctual with a strong work ethic.
• Familiarity with basic office equipment (e.g., phone systems, computers).
• Previous customer service experience is a plus.

Job Duties:

• 50% - • Front Desk Customer Service: o Serve as the first point of contact for students and visitors. o Answer general questions and provide information about housing services. o Collect and process various forms and documents. - (Essential)
• 15% - • Phone Management: o Answer incoming phone calls and direct them to the appropriate personnel. o Address phone inquiries and provide accurate information - (Essential)
• 15% - • Administrative Support: o Run errands as needed to support office operations. o Process incoming and outgoing mail, including flyers and packages. o Distribute supplies and maintain inventory. - (Essential)
• 10% - • Package Handling: o Pick up packages from the mailroom and ensure they are delivered to the correct recipients. - (Essential)
• 10% - • General Assistance: o Perform various tasks to assist the professional staff with daily operations. o Provide support during housing events and activities as needed. - (Essential)

Open Until Filled: Yes

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon satisfactory background check.