We're Hiring!

Title: Financial Aid Counselor

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 30R003 - StudentSuccess,Outreach&Opportunity

Division: 5R0000 - Student Success,Opportunity&Engage

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Exempt

Schedule Type:  Full Time (37.5 hrs per week or more)

Hours Per Week:

Additional Schedule Details:

Posted Salary Grade: Exempt - 43

Retirement:   KTRS 

Contact Person: Justin Cristello

Job Summary/Basic Functions

The role of a Financial Aid Counselor involves managing and accessing student financial data in the University, as well as federal and state databases. This requires an understanding of database structure and function, as well as advanced system application skills and excellent customer service abilities. The specialist must be able to respond to requests and needs from federal and state government agencies, external organizations, university departments, and students who require financial information.

Minimum Qualifications

Education: Bachelor's Degree required.

Experience: One year of relevant experience required.

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

• 40% - Supports the administration of scholarships and state aid by assisting with tuition waiver processing, reconciliation, and troubleshooting. Manages outside agency scholarships and third-party fund authorizations. Provides additional support for manual scholarship processing and KHEAA scholarship processing during peak periods. - (Essential)
• 30% - Oversees the Federal Work-Study Program, including budget management, fund allocation, reporting, and compliance. Manages financial aid programs by overseeing daily operations such as awards, appeals, audits, and reconciliation. Coordinates the America Reads/Community Service Program with local schools and collaborates on expanding off-campus job opportunities for students. - (Essential)
• 20% - Oversees the Study Abroad Program, including budget management, fund allocation, compliance, and reporting. Collaborates with the Study Abroad Office and Student Accounting Services to ensure accurate financial aid processing and refunds. Manages Study Abroad Inquiry forms and Worksheets. - (Essential)
• 5% - Serves as the primary contact for budget-related support, including expense recording, reconciliation, and procurement card management. Maintains receipts and records per the University’s retention schedule. - (Essential)
• 5% - Supports office functions by completing all other duties and special assignments as assigned. - (Essential)

Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions:

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon satisfactory background check.